Help Center

Welcome to the Help Center

Portals

  1. Kodland Internal Support

    Welcome! Technical support of the back end systems is designed to solve any internal issues.

    Regulations were made for more convenient communication. Few simple steps will result in effective work, so we strongly recommend to review it carefully.

    Business hours: 09.00 am - 09.00 pm (UTC +3)

  2. Kodland's systems Support

    С 15.11 тикеты оставлять по ссылке:
    https://kodland-support.atlassian.net/servicedesk/customer/portal/3

Suggested forms

  • Accesses for the new employee in Kodland Internal Support

    A new employee, just got a job, does not have any access.

    Tickets for creating access for new employees are accepted only from the HR department!

  • Accesses removal due to quitting in Kodland Internal Support

    It is necessary to remove all accesses if an employee quits . Put your request in this section.
    NOTE: Make sure that an employee quits the organization and doesn't moving to another department. If so, put a ticket in the Access for the CURRENT employee section.

    Tickets are accepted only from the HR department!

  • Bug report in Kodland Internal Support

    This form is for troubleshooting technical issues related to Backoffice and the Kodland platform.

    If you have any suggestions for improving the platform or Backoffice, or if you think something is inconvenient and needs to be done differently, then pass it on to your manager / Team Leader. You do NOT need to leave a ticket!

  • Error in system operation in Kodland Internal Support

    This section is created to solve technical problems encountered in the operation of the systems.

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